Tuesday, December 29, 2009

2009 Remembering the Year


As 2009 draws to a close have fun with this irreverent tribute.

Enjoy the remainder of '09 with friends and family, and as you prepare for 2010 take time to reflect on the takeaways of the year.

We've got a good feeling about '10 here at My Generation Leader, and wish you all the best!

Here's to a great New Year, and share your 2009 moments, memories, and leadership lessons to give us fodder for next year's posts . . .

Tuesday, December 22, 2009

Leadership and Team Development: Takeaways from Tennis


Last week I attended two conferences. Both catered to collegiate tennis coaches, and both offered innumerable insights into leadership and team development.

Through a good friend at Academia Sanchez-Casal, I was afforded an opportunity to sit in on their annual College Coaches Course. The Academia in Naples, Florida serves as the US campus of the famed tennis school in Barcelona, and their course offers insights into technique and strategy, as well as team and player development. Comprehensive in their approach, the staff presented on nutrition, fitness, tennis specific drills, mental conditioning, and also spoke about leadership and teamwork.

During his presentation on coaching Spain to a Davis Cup championship, Emilio Sanchez, Academia co-founder and retired pro, provided intriguing insights. Emilio spoke of roster decisions he made in an effort to better team chemistry, getting to know the players as people, and working to keep the team loose with slogans and good-spirited joking. He displayed two charts from the run at the Cup, one that tracked player performance in a variety of non-tennis factors (e.g., Positive interaction with other players, Positive interaction with coaches, etc.), and another that included superhero nicknames for each teammate and a corresponding superpower. Both were intended to keep the mood light, but assisted with team unity and focus.

In both instances, Emilio took a clear path: lead with levity and purpose, keep the troops happy and united. He also spoke of the hours of on-court preparation, tactical maneuvers, and staff meetings, but only emphasized winning in so much that it was a goal that would be attained one small step at a time. To this end, Emilio’s light-hearted yet driven approach not only proved successful, but is also interesting fodder for leaders of any sport or industry.

In addition to the event at Academia Sanchez-Casal, I attended the ITA’s Annual Coaches Convention. Before presenting a talk entitled Executive Coaching for Coaches I sat in on several presentations, few of which were focused on the x’s and o’s of the job. Rutgers’ professor and previous tennis coach, Marian Rosenwasser, spoke about leadership and team development, offering several insightful exercises. For example, one idea that transfers quite easily to business was to simply encourage dialogue with questions related to motivation, mentoring, and passion (i.e., What was your finest moment in sport/business? Talk about someone who motivated you to achieve something you thought was impossible, and what was that thing? Describe a time when you motivated someone to achieve?). Additionally, Dan Santorum, CEO of PTR spoke about the importance of coaches reaching out and getting to know their athletes, even helping those interested in coaching to land summer jobs as tennis instructors. Santorum’s message was clear, the more you extend yourself as the leader, the more the “followers” will become invested in the program.

Both events were fresh, interesting, and offered unique perspectives that could be applied to the business world. In this era of hyper-specialization, perhaps we’d be better off learning from various disciplines. I gain a tremendous amount from talking with coaches and instructors about team building and leadership. I value their perspective, and am grateful for the opportunities I have to learn.

Thanks to Brandyn and the Sanchez-Casal crew as well as Nancy Breo and the ITA for including me and hosting such outstanding events.

Wednesday, December 16, 2009

Business vs. Doing the Right Thing: Brian Kelly and The Big Pharmaceuticals


If you had heartburn and your doctor prescribed Nexium, would you rather pay $36 or $424?  Most sane people would choose the former. And you could pay that amount – if you took a quick trip to Spain. Unfortunately, it’s going to cost $424 here in the states.

It turns out a lot of our prescription drugs are overpriced. Senator Byron Dorgan (D-ND) is trying to change that. He’s sponsoring a bill that would allow pharmacists and wholesalers to import US-approved drugs, which would drastically reduce the price for US customers.

Unfortunately, PhRMA , a well organized and heavily funded lobby group that represents 32 brand name pharmaceuticals, is putting up a massive effort to block this legislation. Their stated mission is (my italics):
winning advocacy for public policies that encourage the discovery of life-saving and life enhancing new medicines for patients by pharmaceutical/biotechnology research companies.
PhRMA has argued that these imported drugs would not be as safe as the current crop of drugs that are for sale. After all, PhRMA exists for the well-being of the patients. Right?

Not so fast. Collectively, PhRMA and its member companies have spent $110 million as of mid-November to ensure that health care policies benefits its member companies. That seems excessive, until you’re reminded that these same pharmaceutical companies made $40 billion in profits last year.  One policy that would quickly reduce these profits is Senator Dorgan’s proposal for drug importation. Member companies stand to lose a lot if this new legislation passes.

When it became evident that Notre Dame’s head coach, Charlie Weis, was going to be fired, there was immediate speculation that ND would target Cincinnati’s Brian Kelly. At that point, Kelly said:
This is the silly season. We’ve been having this conversation for the last two years. It will continue to happen while I’m at the University of Cincinnati, because nobody thinks that Cincinnati is a destination job.
The clear implication was that Cincinnati was, in fact, his destination job.  Then, shortly after his team’s 45-44 victory over Pittsburgh, Cincinnati wide receiver Mardy Gilyard stated unequivocally that his coach was staying: 
We ain't going to lose him. He ain't going nowhere. He already addressed the team on that a couple of days ago. That's dust under the rug. It's been popping up everywhere. Coach, he didn't shy away from it. Coach said, 'Listen guys, I'm here. I'm here to stay. I like you guys. I like the city. I like my team.' He's never lied to me personally.
Kelly proceeded to accept the head coaching position at Notre Dame.  The undefeated Bearcats are scheduled to play in the BCS Sugar Bowl against Florida on January 1 – now sans Kelly. Gilyard and others were understandably angry:
Just blindsided by the fact that it's a business. People lose sight of that. At the end of the day, NCAA football is a business. People have got to make business decisions. 
Some suggest that Cincinnati should be grateful for the success brought to the Bearcats. This is disingenuous at best. A football coach requires 100% commitment from players year round, at off season workouts, Fall practice, and throughout the season. Others say that Kelly had no choice, as the season is structured in a way that coaches are forced to abandon their teams prior to the bowl games in order to get a jump on recruiting for their new school. Although this may be true, Kelly still had the opportunity to represent his desires accurately to his players.

What does PhRMA have to do with Kelly? Both Kelly and PhRMA represent themselves in a certain manner in an effort to win the trust of those they represent. Kelly earned the trust of his former Bearcat team, while PhRMA promotes itself as a patient-advocacy organization to earn the trust of the general public. Both Kelly and PhRMA would seem to betray this trust through their respective actions.

Both seem to operate under the basic assumption that “business” and “doing the right thing” are mutually exclusive – that simply acting in the name of "business" legitimizes their actions. But this assumption is faulty. Could Kelly have had a candid conversation with his team, letting them know that he does have interest in the Notre Dame job and it might be a good move for him and his family? Similarly, couldn’t PhRMA reveal that the new bill would significantly cut into the profits of the companies they represent – and since a lot of these companies have a large presence in the US, it could hurt the local economies? From there, it's a matter of finding a compromise where the price of prescription drugs can be reduced for the consumer without absolutely killing the revenues of the pharmaceuticals.

In not representing themselves accurately, they lose credibility.  More importantly, they each break the trust of those who they lead.  After thinking about all this, I’ve got heartburn. Too bad I can’t afford Nexium here in the States.

Thursday, December 10, 2009

GE’s Immelt: An imagination at work . . .


I clap my hands, slack jawed and slumped, stupefied with Jeff Immelt’s urging to revitalize and refocus leadership in America. For me this is a moment, an alignment of ideas, of vision, of dreams . . . the products of imagination.

To little fanfare in the major news outlets (A Financial Times Article), GE CEO, Jeff Immelt, stood before an audience at West Point yesterday (12/9/09) and spoke of a need to move beyond the leadership foibles of his generation. During the middle of an always-exuberant Army-Navy Week, Immelt served up an incisive and perhaps historic argument that We must build a new generation of leaders to create a different future, but added a much-needed zest of repentance.

Through his treatise, entitled Renewing American Leadership, Immelt explored five indispensable leadership skills for a world that is reeling from economic fall-out, environmental decline, socio-political unrest, and unscrupulous business sense. He detailed the elements of the accomplished future leader: An active listener and systems thinker who overcomes bureaucratic sloth through empowerment and trust, inspires with vision and achievement, and does so out of respect and adoration for others.

Immelt also articulated a need for change, and pledged his allegiance to the cause:

The residue of the past was a more individualistic “win-lose” game. The 21st century is about building bigger and diverse teams; teams that accomplish tough missions with a culture of respect.

We are committed to renewing American leadership.

And, what is most stunning, amidst his efforts, he noted the failings of his generation’s leaders, laying on the table a precursor for healing and progress, an acknowledgement of flaw, fault, and selfish single-mindedness.

I think we are at the end of a difficult generation of business leadership, and maybe leadership in general. Tough-mindedness, a good trait – was replaced by meanness and greed – both terrible traits. Rewards became perverted. The richest people made the most mistakes with the least accountability. In too many situations, leaders divided us instead of bringing us together.

As a result , the bottom 25% of the American population is poorer than they were 25 years ago. That is just wrong.

To this end, these are thrilling times. Change is afoot, and we stand at the groundswell of what could be a reformation of leadership, business, and political practices for centuries to come. The rules of engagement are changing because they have to, and amidst a sea that often seems dark and stormy, it is refreshing to hear Immelt step forward and lead beneath a mantle of inspired and progressive thought.

Perhaps even more thrilling, it seems as if Immelt is more than just talk , as he's proven to put his money where his mouth is before. While it will be interesting to see what he does for 2009, in 2008 he forewent a bonus that was projected to exceed $12 million in the name of what was best for GE and possibly his image. Although some may rightfully suggest that his leadership legacy is still in question, Immelt seems to be trying, and we need more of that.

I highly recommend this speech, and am eager to hear your thoughts . . .

Monday, December 7, 2009

Allowing Past "Truths" to Sink the Ship


Recently, Charlie Weis was fired from Notre Dame after a lackluster 6-6 effort in his fourth year.  Since 1997, Notre Dame has cycled through three coaches. In the 21 years since their last championship in 1988, when they beat West Virginia in the Fiesta Bowl, Notre Dame has been to 15 Bowl games. And lost 10.

Weis had been the coach since the 2005 season, and would seem to have had plenty of time to rebuild the program to match the success of its storied past. Yet, some do not lay the mantle of mediocrity solely at Weis’ feet.  Critics have long asserted that schools like Notre Dame, with high academic admission standards, cannot compete with the powerhouses that have much lower admission standards. Some have even suggested that the next Notre Dame coach get a “lower admission standard” clause written into the contract. After all, the pool of current players that Notre Dame can pursue is drastically smaller.

Stanford is another school facing a similar predicament – they have extremely high admission standards.  Their football program also has a decent history, with 12 conference championships and one National Championship.

Since 1995 Stanford has been the model of mediocrity, accruing a 113-127 record and chewing up and spitting out three coaches.  Like Notre Dame, Stanford has long been criticized for not lowering their admission standards for athletes.

But the next Notre Dame coach should pay attention to what’s occurring within the Stanford football program.  Stanford hired Jim Harbough in 2007. In his first season, Harbough’s Cardinals went 4-8, but they showed promising signs.  They beat a #1 ranked USC team that was favored to win by 41 points, the largest statistical upset in college football history. They experienced modest improvement in 2008, with a 5-7 record.

In 2009, things really got interesting.  They began to consistently win in a very strong Pac-10 conference. They beat #24 ranked Washington, #7 Oregon, and annihilated the #11 USC team. Their 55 points in that upset was the most points ever scored against the Trojans. The Cardinals finished the season ranked #19 in the AP Top 25, and the team was rewarded with a Sun Bowl matchup against Oklahoma.

Where as past coaches have stated that Stanford needs to lower its admission standards for athletes, Harbough needs to be credited for not letting past excuses for failure derail his program.
What Harbough is doing is consistent with the turnarounds that we’ve researched in the past. In order to successfully orchestrate a turnaround, it is essential for a new leader to challenge the past reasons for failure. If these “reasons” continue to exist as “truths” within the organization, then the leader will make little progress. Credit Harbough for not letting the “admission standard” question become an issue. His team of "inferior athletes" is successfully competing against powerhouse programs - something that was unimaginable three years ago.

On a more common-sense level, imagine you played for a coach who said that he couldn’t get the best athletes due to high admission standards. Would that change how you perceived your teammates? Yourself?  The competition? In an effort to protect their own egos and justify their lack of success, leaders can inadvertently sabotage their own team.

Harbough has demonstrated that the next Notre Dame coach doesn’t need an admission standards clause in his contract. In fact, if I was on the Notre Dame search committee and a candidate asked for that clause, I would eliminate that individual from consideration. In asking, that candidate has already demonstrated that the "admission standard" issue is a truth for him.  The next Notre Dame coach needs to have an unwavering belief in the potential of the Fighting Irish to overcome any obstacles,  recruit the best athletes he possibly can, and implement a strategy that will capitalize on the strengths of those athletes. Only then will Notre Dame make a successful return to the national stage.

XYRVT9FT252R

Wednesday, December 2, 2009

The Growth of Leaders amidst Gen Y



Like many, I enjoy Shafeen Charania’s blog, ~synthesis~. Charania’s posts are insightful, accessible, impassioned, and sincere. He crystallizes and critiques larger issues through honest and personal commentary, and offers a running litany of impressions, ideas and opinions that stand apart from the synthetic, commercialized and bureaucratic feel of larger media outlets.

In Charania’s December 1st post, Y-shmy, he discusses the recent boom of Gen-Y banter that’s been swelling throughout the country. He digs into the absurdity of appeasing a generation within the vast context of the workplace, and also suggests that many are either falling victim or preying on the idea that there is some sort of fix to casually and successfully integrating an entire populace into the workforce. He is clear that people work for cash, work hard to be a contributing member of something successful, and work even harder when the leaders of an organization genuinely embrace the mission and people working to achieve it. In his closing he states:

Authentic commitment to greatness requires leaders to care - it requires leaders to be transparent and accountable, and it requires absolute integrity.

If you need HR and predatory consultants to "help" you understand people - perhaps it's because you've stopped being one yourself.

As a consultant, Charania’s phrasing made me wince. Is that how people see me? I don’t even dabble in generational issues, but I am passionate about leadership development, and I don’t see myself as a predator. I also don’t see the individuals I partner with as hapless automatons, at a loss of human understanding and compassion. In fact, much of my clientele is comprised of the opposite: invested professionals who are caring and engaged, eager to keep pushing themselves to be the best they can be.

I appreciate Charania’s point of view, and agree that he touches on a plausible and realistic concern: There certainly are some who need to find it within themselves to grow, and there are other’s who will take advantage of general insecurities for personal gain. However, I caution against perceiving the issue in black and white terms. People who earnestly seek to better themselves, regardless of how, are rarely deserving of criticism – they may benefit from pointed redirection, but criticism would seem to miss the mark. Some don’t need teachers to help them with math, others don’t need trainers to stay conditioned. However, for those who invite the assistance, give them the benefit of the doubt. Additionally, what if those math prodigies had someone to push them to the next level? Either way, self-improvement on any level seems admirable, regardless of the process.

In my line of work, I partner with leaders of varying sorts to facilitate growth and development. I don’t have all the answers, and I’m not solely concerned about my profits. Just as that trainer works with his/her clients to get them to the next level physically, I enjoy watching personal and team growth within organizations of all types. Similarly, I can’t lift anyone’s weights, I make suggestions, engage in dialogue, and together strength is built. I would hope that not all consultants are predators, and I don’t think that all struggling leaders have lost their humanity – There’s got to be some acceptable middle ground.

Oh, and about Gen Y in the workforce. There’s reason to grapple with Charania a bit more, as his theory that we’re all in it for the dough may be a bit off base. Sure, everyone wants to get paid, but when you have options, other factors weigh heavy. Perhaps all the hub-bub is at least worth a glance, as trends and motivations are changing, and with Gen Y being the as big as it is as well as the flavor of the month, the information they have to offer may benefit conscientious employers and leaders. While there are plenty of resources out there, the following articles offer some succinct insights into the varying motives (e.g., Social Impact, Flexibility, Personal Development, Environmentally Conscientious, etc.) of the evolving workforce (How Gen Y & Boomers Will Reshape Your Agenda & Gen Y in the workforce).

I look forward to the comments, and keep doing your thing, whatever it may be, to be an informed, compassionate and thriving leader!